All In One Services Pte Ltd promises to provide quality service by providing trained cleaning person(s) on specified date(s) along with all cleaning supplies and equipment needed.

 

To provide the best services, make your home accessible. The best method is typically providing All In One Services Pte Ltd with a key, but it is not a requirement. A fee will be charged if we are unable to access your home.

 

Turn off alarm systems. If you choose to leave the alarm armed, we will not be held responsible for false alarms or misuse of the alarm system. No exceptions.

 

Have your home picked up and ready to be cleaned. Hourly charged may be incurred if cleaning technicians require more time if your home is not ready to be cleaned.

 

If we are requested to dust/clean inside of china cabinets or hutches, start laundry, wash dishes, clean small computer equipment, antiques or collections, or to use customer’s equipment (e.g. vacuum), customer agrees not to hold All In One Services Pte Ltd or any of its employees responsible for any damage or breakage to any article or component.

 

We will make every effort not to break items, but accidents do happen. We will not be liable for any damages caused. It is for this reason, we avoid cleaning requests for irreplaceable or sentimental valuable items.

 

All In One Services Pte Ltd cannot be responsible for damage due to faulty and/or improper installation, lack of maintenance, or general wear and tear of any items.

 

We require 24-hour notice for reschedules or cancellations. There will be a $50 charge for cancellations within 24 hours of scheduled cleaning and all lockouts.

 

If for any circumstance our staff is sent away or locked out from your home between scheduled time, you will be charged the $45 fee. We will make every effort to work within time frames requested but ask not to be sent away during our working hours.

 

We will make every attempt to reschedule company initiated schedule changes due to holidays or extreme weather conditions as close to regular scheduled cleaning date as possible.

 

To meet customer needs and their satisfaction, All In One Services Pte Ltd reserves the option to reevaluate rates at any time. If customer requests changes to service that differs from original estimate, additional charges will be billed or a new estimate may be required.