Air condition cleaning, servicing and installation
Terms Of Service
These Conditions apply to all contracts for the supply of services or goods entered into by All In One Service Ptd Ltd. Neither the Customer nor All In One Service Ptd Ltd shall be bound by any variation or waiver of the Contract, except as agreed by both parties in writing and signed on their behalf.
Any quote is valid for three months. The three months period commences from the date of the quotation. Quotations accepted after this period may require re-quoting.
Aircon Services Cancellation Policy for One Off Jobs. For aircon services, cancellation must be notified at least 24 hours. For cancellation less than 24 hours, a 50% at the per visit rate cancellation fee will be charged.
Aircon Services Cancellation Policy for Recurring Packages. For aircon servicing recurring service packages paid upfront, there will be no refund for the cancellation of remaining sessions.
In the event of client is not in the premises at the scheduled appointment time, our cleaner will wait for 30 minutes before considering client no show and leave. Client no show will also considered as cancellation less than24 hours.
Aircon Services Change Policy. For aircon services, changes must be notified at least 24 hours. For changes less than 24 hours, a 30% change fee will be charged. In the event the new session is then eventually cancelled, then the cancellation fee outlined above will apply instead.
For clients who are individuals, payment is due at the end of the service. The invoice will be sent to the client prior to the service date. At the end of the service, the client should either show our technicians the PayNow or Bank Transfer proof of payment for the invoiced amount, or provide a cheque / cash for the amount specified on the invoice. Our technicians will take a photo of the payment as evidence they received it.
For clients who are corporations, payment is due within 15 days of the service. The invoice will be sent to the client prior to the service date. Payment shall be made through bank transfer or cheque addressed and mailed to All In One Service Ptd Ltd.
In the event of upgrading service to package, another invoice will be sent to client and it’s due together with the first invoice.
All In One Service Ptd Ltd shall carry out with reasonable skill and care the Services for the Customer as described in the Quotation and in the accompanying specification if supplied. Customer requests for additional duties will be subject to an extra charge to cover the additional work and material cost.
All In One Service Ptd Ltd shall not be liable in any way for any loss of profits, nor shall it be liable for any indirect, consequential or special loss or damage howsoever caused and arising from the Customer’s use or possession of the Goods or benefit from the services provided by All In One Service Ptd Ltd.
Neither party shall be liable for any delay or failure to comply with its obligation under this Agreement where such failure or delay is occasioned by any event beyond its reasonable control, including but not limited to acts of God, tropical storms, flood, fire, riot, war, inclement weather, strikes, induction action or any other reason.